Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of https://physio360therapy.com/ (the “Site”).
This Site is owned and operated by Physio360therapy Physiotherapy and Rehabilitation. This Site is a virtual physiotherapy, clinic, home visit Services.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Physio360therapy Physiotherapy and Rehabilitation and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Services
These Terms and Conditions of services available on our Site.
The following services are available on our Site:
- Physiotherapy
- Cupping Therapy
- Hijama Therapy
- Occupational Therapy
- Speech Therapy.
- Other
Assesment :
First we talk to you and then if you agree, we do your assessment to find out what your problem is and then the treatment is started.
Assignments
We may set your assignments to be completed between sessions. You are not obliged to complete these assignments; but if you do not complete them, your progress in achieving the desired outcomes may be slowed down.
Sessions
If we have not agreed on the number of sessions to be provided, we shall provide sessions on a session-by-session basis depending upon a client-to-client basis. We will agree on the date and time of the first session and any subsequent sessions by telephone, in person, or by e-mail as suitable for the Organisation as well as for the Client.
Further, in order for us to provide proper treatment, we will give reasonable instructions which you should follow.
Result
Please note that after the Initial Assessment has been carried out, we may decide that we cannot provide any Services if, for example, treatment for the condition may not be suitable or appropriate.
Performance of the Services Initial Assessment
We will normally provide you with the Services only after an Initial Assessment have been carried out. If there is a significant period between an Initial Assessment and us providing the Services, we may ask you to confirm in writing that the Initial Assessment remains accurate, or ask you to undergo another Initial Assessment.
Stopping a Session
We may stop a session at any time and not continue it if we consider that you are not following our reasonable instructions. If this happens, you will still be liable (at our discretion) to pay the fee for that session
Payments
We accept the following payment methods on our Site:
- Credit Card
- Cash
- UPI
- Debit Card
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
You are personally liable to pay all of our fees and any surcharges incurred, such as any cancellation fees. We are happy to accept you as a client if you are arranging to pay through a third party, such as private medical insurance, however it is your responsibility to check with that third party whether you have to pay any excess and how much treatment they will pay for, as you will be liable for any payment they do not make.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on our
Site. It is your responsibility to read the terms and conditions and privacy policies of these third party
websites before using these sites.
Limitation of Liability
Physio360therapy Physiotherapy and Rehabilitation and our directors, officers, agents, employees, subsidiaries, and affiliates will not beliable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Physio360therapy Physiotherapy and Rehabilitation and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of IAP.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.
If you are late for a session or if you or us cancel or rearrange a session if you are late
If you are late arriving at a session, the session will begin on your arrival and continue until the time when it is scheduled to end. If you wish the session to overrun, and we agree, then you may be charged at our discretion for the extra time we spend providing the Services.
If you cancel or do not turn up for a session
If you have booked a session and you cancel with less than 24 hours notice or do not turn up for the session, then you are liable to pay the cost of that session. Please be aware that, in many cases, insurance companies will not pay our fees if you have not turned up or canceled with less than 24 hours’ notice and as is the case above, if your insurance company will not pay, you will be liable for such payment.
If we cancel
On occasion, we may have to cancel a scheduled session. This may occur, for example, if a staff member is sick or if a preceding session has overrun. If we have to cancel a scheduled session, we will book you another appointment as soon as reasonably possible. No charge will be made to you for the session canceled by us.
Confidentiality
We shall treat all personal and business information supplied by you as confidential. We shall not disclose such information to any third party without your prior permission, except where required by law or where action might be necessary to protect you or someone else.
Data Protection
We are registered under the Data Protection Act and we shall treat all personal data in accordance with the requirements of that Act.
Early termination
In exceptional circumstances, such as illness or other commitments, inappropriate behavior by you, refusal to be treated in a reasonable way, actual or potential conflict of interest, or other reasons, we may decide to terminate the Services early and or refuse or be unable to provide further sessions to you. In such circumstances, we shall give you reasonable notice of termination where practicable and will refund to you any advance payment made for sessions not yet provided.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to behave
on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on
our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
+917302172756
infophysio360therapy@gmail.com ______________________________________
You can also contact us through the contact form available on our Site.
Effective Date: 25th day of February, 2025
